Refund policy

Return and Exchange Policy

We strive to provide our customers with high-quality products. However, please be aware of the following return and exchange conditions:

No Returns, No Exchanges, No Refunds: Due to the nature of our products, we do not accept returns or exchanges for any items. Please ensure that you are satisfied with your order before completing the purchase.

Damaged Products: 

    • If your product arrives damaged, we require you to record a complete unboxing video starting from the unopened package to the damaged item. This video serves as proof of the issue and must clearly show the condition of the item upon opening.
    • Please email the video to us at scruncheeseee@gmail.com within 24 hours of receiving your order. After reviewing the video, if the issue is deemed genuine, we will provide you with a coupon code for your next purchase.

Coupon Code: The coupon code provided for the next purchase can only be used once.